- Please Note

We are open online and processing orders as normal from our COVID-Secure premises. Product lead times may be slightly longer than normal due to the exceptional circumstances we find ourselves in.

Please note, we have taken the decision to close our showroom following government guidelines surrounding non-essential retail.

Free Set Up On All Orders
100% Secure Online Shopping
No Minimum Order Amount

Shipping And Handling

Order Value ex. VAT and Carriage Charges*
7 - 10 Working Day Service - Up To £49.99 - UK Mainland £3.95
Basket Value Over £50 FREE
Collect In Store FREE

We reserve the right to charge for re-shipping of orders due to customer error when entering delivery details. If we receive notification of an error within delivery address with sufficient time before that order is despatched, we will make every effort to amend the delivery address details.

*Carriage to UK mainland only. Please call for prices and timing to other destinations.

Delivery Schedule

We aim to ship all ordered products in a single delivery for customer simplicity. We may be able to deliver some items sooner than others and customers are informed of this opportunity during the checkout process. If you would like certain items delivered sooner, please call our sales team at the checkout stage to discuss. Spend over £50 before VAT and carriage and your order will be despatched free of charge. Please note that custom orders are subject to 7-10 working days lead time.


We comply with current legislation with regard to returns, specifically the Consumer Protection (Distance Selling) Regulations 2000. Any returns must be authorised, if goods are returned without authorisation they will be refused. For custom and personalised orders, we only accept returns on faulty products, in line with The Consumer Protection (Distance Selling) Regulations 2000. Please provide us with information about the problem and the reasons why the goods need to be returned. We also require the original invoice/copy of thereof as a proof of purchase. No liability will be taken for the cost of returning goods, unless agreed by Axent. Any refunds due will be completed within 30 days of the receipt of the goods back to ourselves.

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